After a flight cancellation last night, I returned early this morning to find our morning flight was delayed. Ugh! Many of the same passengers from last night had been re-booked on this flight. Now they would probably mis-connect. Invariably, the person who is the most upset about a delay, will end up delaying the flight even further. Here are some ways you can help:
· If you checked in online at home, check to see if the flight is still on time when you get to the airport. If you need to be re-booked, now is the time to do that, not later when we are boarding.
· If you checked in online, and are traveling with children under 12 or need a wheelchair, make sure you tell an agent when you arrive. Some seats are restricted and if we have to switch seats around at the gate, it will delay the flight further.
· Board when requested, stow your items quickly and be seated. The captain can’t start his calculations until all items are stowed, passengers are seated and the flight attendant has verified the number and seating locations of all passengers. If you decide to switch seats, the crew may have to start their calculations over because the center of gravity has changed.
· Don’t go to the restroom as soon as you board (unless of course, its an emergency!)
· If the gate agent tells you in advance that your carry-on bag will not fit, don’t insist on trying anyway. Now we are all waiting for you to attempt this before we can give the cargo information to the captain.
· We know how important you are, but when we start boarding, power down your laptop and be ready to board. Gather all your belongings, find your boarding pass, and listen to the boarding announcement.
· And finally, when the counter agent informs you that there is a delay, do not yell, “You have GOT to be kidding me!?!” while you carry on dramatically. That might not delay things further but it will really irritate me. I mean seriously, do I look like I’m kidding? I didn’t think so.